10 GUIDELINES FOR GETTING ALONG
1. Listen: Better to say less than you think especially if you are thinking negative.
2. Develop a slow, low, persuasive voice. It is how you say it that counts more than what you say.
3. Never make a promise you can’t or you don’t intend to keep. Say what you mean and mean what you say. Integrity counts.
4. Be interested in others, show empathy and show regard of what others say and validate their pain.
5. Be cheerful and don’t dwell on the negative or the burdens of others
6. Take opportunities to say kind and encouraging words to and about others. Avoid gossip.
7. Let your actions speak about who you are rather than you words
8. Use wit and humor freely, but not at the expense of others.
9. Pay no attention to derogatory and negative remarks about you. Live so that no one will believe the person
10. Be NICE Use positive statement such as thank you, please, you are welcome.
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